Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 1, 2025

Radio Nova (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, located in Juba, South Sudan.

1. Information We Collect

When you interact with the Radio Nova website, we may collect:

• Personal Information: Name, email address, phone number, or other details you provide (e.g., when signing up for newsletters, entering contests, or contacting us).

• Usage Data: Information about how you browse our website (such as pages visited, time spent, and device information).

• Cookies and Similar Technologies: We may use cookies to improve your website experience, customize content, and analyze website performance.

2. How We Use Your Information

We may use the information we collect for purposes such as:

• Providing radio streaming services and website content.

• Responding to inquiries or requests you make through our contact forms.

• Sending updates, newsletters, or promotions (if you’ve opted in).

• Understanding website traffic and improving our services.

• Ensuring compliance with local laws and safeguarding website security.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following cases:

• With trusted service providers who support our website operations.

• To comply with legal obligations, law enforcement requests, or regulatory requirements in South Sudan.

• To protect Radio Nova’s legal rights, security, and property.

4. Cookies and Tracking

Our website may use cookies to:

• Remember user preferences.

• Provide analytics on website usage.

• Improve performance and personalize your experience.

You may disable cookies in your browser settings, but some features of the site may not work properly if you do.

5. Data Storage & Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or disclosure. However, no online platform can guarantee 100% security.

We store data in accordance with business needs and applicable South Sudanese laws.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal or regulatory requirements.

• Opt out of newsletters or marketing communications at any time.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third parties.

8. Children’s Privacy

Radio Nova does not knowingly collect personal information from children under 13 years of age. If we discover that we have collected such information, we will delete it immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Radio Nova – Juba, South Sudan
Email: info@radionova.ss
Phone: +211
Address: [Insert Office Address in Juba]